Our
Commitment To Privacy
Your
privacy is important to us. To better protect your privacy
we provide this notice explaining our online information
practices and the choices you can make about the way your
information is collected and used. To make this notice easy
to find, we make it available on our homepage and at every
point where personally identifiable information may be requested.
The
Information We Collect
This
notice applies to all information collected or submitted
on the Soap Crafters' website. On some pages, you can order
products, make requests, and register to receive materials.
The types of personal information collected at these pages
are:
Name
Address
Email address
Phone number
Credit Card Information, [Etc.]
On
some pages, you can submit information about other people.
For example, if you order a gift online and want it sent
directly to the recipient, you will need to submit the recipient's
address. In this circumstance, the types of personal information
collected are:
Name
Address
Phone Number
[Etc.]
The Way We Use Information
We use the information
you provide about yourself when placing an order only to
complete that order. We do not share this information with
outside parties except to the extent necessary to complete
that order, or in our marketing campaigns.
We use the information
you provide about someone else when placing an order only
to ship the product and to confirm delivery. We do not share
this information with outside parties except to the extent
necessary to complete that order.
If we offer gift-cards
by which you can personalize a product you order for another
person, the information you provide to us to create a gift-card
is only used for that purpose, and it is only disclosed to
the person receiving the gift.
We use return
email addresses to answer the email we receive.
Such addresses
are not used for any other purpose and are not shared with
outside parties.
Email Chat Lists
and Live Chat are not secure areas and any member of those
services can view what you write and your email address.
If you join those chat services, please keep in mind that
what you email will be a public statement to the other members.
We do our best to keep spammers out of those services, but
we cannot guarantee they will not show up. If they do show
up and use our services for marketing to our members, they
will be promptly removed from that service.
When you fill out your profile information
in our shopping cart, you have the opportunity to opt out
of any email promotional materials from us. If you leave
the "Yes,
you may email me promotional material" boxed checked, then
you will be automatically subscribed to our mailing list
for specials and announcements.
We use non-identifying
and aggregate information to better design our website and
use in marketing. For example, we may see that X number of
individuals visited a certain area on our website, or that
Y number of AOL users and Z number of MSN users filled out
our registration form, but we do not collect anything via
the web site that could be used to identify those individuals.
The only personal information that we receive is the information
you voluntarily give us on our secure forms.
Finally, we never
use or share the personally identifiable information provided
to us online in ways unrelated to the ones described above
without also providing you an opportunity to opt-out or otherwise
prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized
access, maintain data accuracy, and ensure the correct use
of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure
the information we collect both online and offline. Additionally,
any paperwork in our offices which contain your personal
information are shredded to protect your privacy when our
use of that paper is done. Even the most up to date and modern
security methods can be bypassed by a professional hacker. So,
please ONLY use credit cards when shopping online. Credit
Cards offer some protection in a theft, Debit cards DO NOT. Please
NEVER use a DEBIT card when shopping online.
Our Commitment To Children's Privacy
Protecting the
privacy of the very young is especially important. For that
reason, we never collect or maintain information at our website
from those we actually know are under 13, and no part of
our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access
all your personally identifiable information that we collect
online and maintain by calling our office.
We use this procedure
to better safeguard your information. You can correct factual
errors in your personally identifiable information by sending
us a request that credibly shows error. To protect your privacy
and security, we will also take reasonable steps to verify
your identity before granting access or making corrections.
We
want our customers to have a good experience shopping at
Soap Crafters and do our very best to provide the best experience
for you and your family. Thank you for choosing Soap Crafters
for your soap making needs.
